Recharge
Recharge is simplifying retention and growth for innovative ecommerce brands.
Recharge & Dixa
Fully integrated experience
Recharge is specifically designed for ecommerce, offering a seamless integration within Dixa.
Free to use
The integration is free of charge and available for all Dixa customers.
Data storage
The integration doesn’t store any data. It works by pulling data each time the conversation is opened.
The integration of Dixa and Recharge unlocks a far greater customer and agent experience.
– By combining data from Dixa and Recharge, it allows for deeper insights toward customer behaviour, support performance, and the effectiveness of subscription programs.
– Utilise these insights to refine customer service strategies and initiatives, which enhances the customer experience and boosts customer satisfaction.
Manage subscriptions without leaving the conversation
Agents can handle the full subscription lifecycle from the conversation widget, with no need to switch to the Recharge admin. Every action prompts for confirmation before syncing back to Recharge.
- Cancel subscription: End an active subscription in a couple of clicks.
- Reactivate subscription: Bring a cancelled subscription back on, instantly.
- Skip next order: Pause the upcoming charge and delivery without cancelling.
- Swap product: Move a customer onto a different product on their subscription.
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