Dixa Roadmap Update - Q1 2026

Join us for our upcoming Roadmap Webinar, where we’ll walk you through what we delivered in Q1 and give you an exclusive preview of what’s coming in Q2. In Q1, we continued strengthening the foundation of our platform, accelerating innovation across AI, agent experience, partnerships, and platform reliability. In Q2, we double down on our Agentic AI vision, expand deeper into the e-commerce ecosystem, enhance the agent experience, and invest further in performance, data, and long-term platform scalability. If you want to understand where Dixa is heading and how our roadmap supports your future growth, this session is for you. Save your seat and join us.

Featured On-Demand

Webinar

12 November 2026 at 3:00 pm CET

The Agentic Shift: Where Dixa's AI Is Headed

Follow one customer conversation from start to finish. See how Mim resolves it on its own, how human agents take over with Co-pilot when needed, and how automation agents and AI Knowledge turn every conversation into something you can learn from. We’ll close with a first look at Sidekick and time for questions. Presented by Dragos Andronic (CPO), Jakob Nederby (CTO) and Domantas Laurynas (Lead Product Manager).

Event

June 10th at 13:00 - 17:30 CET

Dixa Connect in Copenhagen

We're opening the doors at Dixa HQ on 10 June for an afternoon with some of the best people working in ecommerce and customer service. Honest talks, great company, and a schedule that gives you time to enjoy both.

Webinar

21 October 2026 at 3:00 pm CET

Inside Mim: How It Really Works

A closer look at how Mim handles real customer conversations, starting with a live voice demo and what happens behind the scenes. Dragos Andronic (CPO) and Jakob Nederby (CTO) showed the automation agent that analyses every conversation Mim handles, and how Mim flags when it might be making a promise on the brand's behalf. Built for teams who already use Mim and want to go deeper, and for anyone on another AI agent platform sizing up a move to Mim.