Dixa QA & Auto QA: Your Complete Quality Solution

Join Annie and Karolina on March 4th, for a live session on transforming your quality assurance process. You'll discover how to achieve 100% conversation coverage with AI-powered Auto QA, train and benchmark your AI agents against human performance, and unlock Voice of Customer insights that drive real improvement. Learn how Dixa QA removes manual overhead with automated scheduling, ensures consistency with calibration tools, and delivers actionable reporting to elevate your CX strategy. Plus, hear directly from Karolina as she shares real examples of how we use QA + Auto QA at Dixa with our own customer service team.

Featured On-Demand

Webinar

December 15th at 3:00 pm CET

Dixa Roadmap Update – Q4 2026

Join us for a look behind the scenes - we'll go through new features, and what's coming next!

Webinar

12 November 2026 at 3:00 pm CET

The Agentic Shift: Where Dixa's AI Is Headed

A look at where Dixa's AI is headed next: moving from AI as a passive tool to AI as an operator. We'll cover what's already live in Mim today (Procedures, agency to solve problems end-to-end) and what's coming – specialized agents for automation, agent co-piloting, and admin/Mim sidekick support, plus a more conversational way to build dashboards and insights.

Webinar

21 October 2026 at 3:00 pm CET

Inside Mim: How It Really Works

A closer look at how Mim actually handles real customer conversations. We'll walk through the use cases Mim covers today, the guardrails behind them (including how Mim flags if it might be making a promise on the brand's behalf) and what's changed recently. Built for teams who already know Mim and want to go deeper, and for anyone currently on another AI Agent platform sizing up what a move to Mim would look like.